Delta seeks compensation after CrowdStrike outage caused thousands of flight cancelations
Delta Air Lines has hired a law firm and will seek compensation from Microsoft and CrowdStrike over the global cyber outage earlier this month that disrupted flights around the world, CNBC reported Monday.
The Atlanta-based airline has been the slowest among major US carriers to recover following the tech failure which led to more than 2,200 flights cancellations on July 19.
Delta has canceled more than 6,000 flights so far, leaving hundreds of thousands of travelers stranded. Analysts estimate that the impact on its bottom line could be in the hundreds of millions.
The Transportation Department announced last week that it would open an investigation into the carrier, and Delta has stated its intention to cooperate.
Microsoft, Delta and law firm Boies Schiller Flexner did not immediately respond to Reuters’ requests for comment.
“We are aware of the reporting, but have no knowledge of a lawsuit and have no further comment,” a CrowdStrike spokesperson said.
Shares of Crowdstrike were down about 2% in after-hours trading.