The Download: Windows’ CrowdStrike outage, and wildfire-tracking balloons
![The Download: Windows’ CrowdStrike outage, and wildfire-tracking balloons The Download: Windows’ CrowdStrike outage, and wildfire-tracking balloons](https://wp.technologyreview.com/wp-content/uploads/2024/07/GettyImages-2162638919.jpg?resize=1200,600)
What’s happening? Windows PCs have crashed around the world, bringing airlines, major banks, TV broadcasters, healthcare providers and other businesses to a standstill. Airlines including United Airlines, Delta, and American Airlines have been forced to ground and delay flights, stranding passengers in airports, while UK broadcaster Sky News was temporarily pulled off air.
Banking customers in Europe, Australia and India have been unable to access their online accounts, and traders have been unable to operate as normal.
What caused it? The issue originates from a faulty update from cybersecurity provider CrowdStrike, which has knocked affected servers and PCs offline and caused Windows workstations to display ‘blue screens of death’ when users attempt to boot them. Mac and Linux hosts are not affected.
When will it be fixed?
George Kurtz, CEO of Crowdstrike, said that the company was actively working with customers impacted by the defect, found in a single content update for Windows hosts.
“This is not a security incident or cyberattack,” he said in a statement on X. “The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.”
However, that doesn’t appear to help computers that are already affected, meaning that companies’ IT teams may have to follow a manual workaround that CrowdStrike sent to its customers earlier this morning, Reuters reports.
—Rhiannon Williams
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